This guide helps you retrieve tickets you purchased on Evients for events marked as “Tickets available” (if, instead, you purchased them on a partner or external site, we will not be able to help you).
How to retrieve tickets
- First of all, search your email inbox for messages from “Evients”. Also check your junk mail (“spam”) folder: if the message is there, mark it as not spam to prevent it from being deleted.
- If you cannot find the email, you can always retrieve all your tickets from this page: https://www.evients.com/tickets
- If you still cannot find them, contact us indicating when you purchased them and the payment method you used (for example: credit card, Satispay, etc.). If you used a credit card, also provide us with just the last 2 digits of the card for verification purposes.
Wrong email?
If you registered and entered an incorrect email address, read here how to correct it.
Forgot your password?
If you cannot log in because your password is incorrect, you can reset it by clicking here.
